FAQ

Yes, we are accepting new clients, with simple and reliable support to help your business grow smoothly.

Products are considered oversize if they exceed 18 inches on the longest side or weigh over 20 lbs; cartons over 25 inches or 50 lbs are also oversize.

Yes, we can hold your items and process them only when you’re ready to ship to Amazon.

Yes, we operate in Oregon, a sales tax-free state, helping reduce costs; however, storing inventory in other states may create tax obligations (nexus).

Yes, we fulfill both wholesale and B2B orders. Contact us for further details.

The nearest seaport is the Port of Portland, about 2 hours from our Springfield, Oregon warehouse.

Yes! We can help you split the shipment by sending part of the shipment to Amazon and storing the remaining in our warehouse. We can replenish the FBA inventory as Amazon stock runs low.

Yes!

1. Create a removal order and have the items shipped to us.
2. Send us the PDF file of the new FNSKU of single sheet of 30 labels (if re-labeling is needed).
3. We receive the inventory and process as per your requirements.
4. We case-pack all of your products for better storage and outbound shipping rates.
5. You create the shipping plan, indicating the number of destinations, or we can do this for you.
6. You finalize the shipping plan and send us the UPS labels, or we generates these for you.
7. Inventory will be shipped to the warehouses designated by Amazon. We cannot control that unless you have chosen placement services in seller central.
8. We ship to Amazon.

Yes, we do offer direct to customer order fulfillment (Amazon FBM/MFN 3rd party marketplace, your own ecommerce site, and more). If you are interested, please Contact us

Stock and Ship can assist in creation of Shipment plan or printing of FNSKU if it is mutually agreeable to both parties. The process of creating the shipment will be charged based on the time spent by the staff member creating the shipment. Setting up the permissions may be accomplished by using the Seller Central Rights Manager screen. If this is agreed upon, we will provide detailed instructions on which permissions to select in order to give Stock and Ship access to limited areas of your Seller Central account. Stock and Ship will not be responsible for inventory planning for you. Once you inform us to send the inventory or send us the label we will print FNSKU labels, and assist with the creation and/or finalization of your FBA shipping plans.

Yes, our services are beginner-friendly and support new Amazon sellers.

Under no circumstance can any employee take/ discard / donate / recycle, disposal items and resell them. Also, we will not provide items to any other person or organization (such as a non-profit) without prior written consent from the client. Any damaged or unsellable unit will be disposed or returned to the client per mutual agreement.

Yes. We can help create custom packages with your logo or brand. 

Yes. We do process the return order for many clients. We have processes in place for returns especially it can be challenging if you want to automate the unfulfillable returns for inspections.

We notify you when we’ve received your shipment. We will also inform you if there are any issues with the shipment during our initial inspection or while processing your FBA shipments.